What is our ideology regarding the processing of our customers’ personal data?

On 25 May 2018, the (EU) Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing of the Regulation Directive 95/46 / EC (General Data Protection Regulation) was implemented.

The purpose of this document is to provide all information to you, regarding the processing of data of personal character, in a concise, transparent, comprehensible, easily accessible form, with simple and clear wording.

Our company, Transfersrhodesairport, understands that, within the framework of the operation, it processes personal data of natural persons / individual businesses. The lawful processing of your personal data is of paramount importance to us. We want you to feel happy and secure when visiting our above transfer booking and consider applying your data protection as a quality-oriented customer-oriented service.

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What are the personal data (or data of personal character) we process per treatment purpose? What is the legal basis for their processing?

• Visit to the site: When you visit the site for information only, we only collect the data that your browser transmits to our server, the so-called server log files, namely:
• Date and time of entry to the site
• The volume of data sent in bytes
• The browser you used when entering the site
• The operating system you used when you entered the site
• Your Internet Protocol address (IP) when you entered the site

Data processing is processed in accordance with Article 6 par.1 (f) of the GDPR, based on our legitimate interest in improving the stability and functionality of our site. The data will not be transferred or will be used in any other way. However, we reserve the right to check the server log files if specific signs of unauthorized use are found.

• Cookies

Cookies are small text files that are sent to your device when you visit a web page. Cookies are then sent to the source website at each subsequent visit or to another website that recognizes this cookie. Cookies function as a memory on a webpage, allowing the website to remember your device during your next visits. Cookies can also remember your preferences, improve your user experience, and customize the advertisements you see depending on what you are interested in. You can configure your browser so that you do not receive cookies either as a whole or as the case may be. In this case, you cannot have further access to these services.

You can visit the website http://google.com/ads/preferences to set your preferences for Google cookies.

For more information on cookies, including how you can see the cookies set on your device and how to manage and delete them, visit the website https://www.Aboutcookies.org/

Sorts of cookies

Temporary and Permanent Cookies

We may use temporary cookies, which exists until you close your browser. We may use permanent cookies, which are kept for a longer timeframe.

Third party Cookies

Our site may allow the installation of third party cookies which appear on our site. These third-party cookies are not under our control. For further information referring to their use, you can visit the relevant third party website for further information. Details of possible third-party cookies are listed in the table below.

Cookies used on our site

You can set up your browser in such a way that you are informed about the setting of cookies and you can either decide to accept them in inidvidually or in whole, or block the acceptance of cookies in some cases. Each browser differs depending on the way it manages cookies settings. This is described in every browser’s help menu, which explains how to change the cookie settings. Follow the links below depending on the browser you are using:

Internet explorer: https://support.microsoft.com/el-gr/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://www.mozilla.org/en-US/privacy/websites/#cookies

Chrome: https://support.google.com/accounts/answer/61416

Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and -websites-data-sfri11471/mac

Please keep in mind that in case you disable / delete cookies, you will not have further access to the services that serve the deleted cookies.

[1]              This paragraph is deleted if the ssl protocol does not apply

• Web analysis Services

Google analytics:  This site is powered by Google Analytics, a Google LLC web analytics service, 1600 Ampitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses the so-called cookies, which are text files stored on your computer, in order to help our website analyze how users use it. The information generated by cookies about the use of this site (including the IP address) is generally transmitted to a Google server in the U.S. and stored there.

For our part, Google will use this information in order to evaluate the use of the website, compile reports on the activity of the website, and provide us with other services related to the use of the website and the Internet. The IP address transmitted by your browser in the Google Analytics context is not merged with other Google data.

You can refuse the use of cookies by choosing the appropriate settings in your browser, as outlined above. However, we should point out that in this case, you may not be able to use the full functionality of this website. You may permanently refuse to Google to collect cookie-generated data about the use of the website (including the IP address) and process them. You can download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en=GB

More information referring to the operation way of the above service can be found here: https://support.google.com/analytics/answer/6004245?hl=en

• Contact Form: In the context of communication between us (e.g. via the contact form or e-mail form), personal data is collected. The data collected in this case is exactly what you fill in the specific form, i.e. name, address, contact phone number, email address. This data is stored and used exclusively to respond to your request or for the contact and technical management by us. The legal basis for processing this data is our legitimate interest in order for us to respond to your request, which applies to Article 6 par. 1 of the GDPR. If the communication aims to conclude a contract between us, then the additional legal basis is based on Article 6 par. 1 (b) of the GDPR. Your data will be deleted after the final processing of our communication. This will happen if it can be deduced from the circumstances that the communication has been completed, provided that there are no legal claims for the storage of such data.
• Data processing when opening a client account: Pursuant to Article 6 par. 1 (b) of the GDPR, your personal data will continue to be collected and submitted to process if you provide it to us for the implementation of a contract or the opening of a client account. The data which is collected can be seen from the corresponding entry forms. It is possible to delete the client account at any time. This can be done by sending a message to the above mentioned address of the controller. Once the contract has been fully processed, your data will be blocked and deleted unless you have explicitly given your consent to further use of your data or you have legally accepted the further commitment and use of such data from our website.
• Data processing for handling payments and orders: In order to process your order, we cooperate with service providers who support us in whole or in part in the execution of the contracts that have been concluded. Certain personal data is transferred to service providers according to the following information: The personal data collected by us will be passed on to the transport company entrusted with the delivery to the extent necessary for the delivery of the goods. We will transfer your payment data to the authorized credit institution as part of the payment processing if this is necessary to handle the payments. The legal basis for data transmission is based on Article 6 par.1 (b) of the GDPR. Personal data regarding your credit or debit cards are not stored in our database in any way. You enter them on the inter-bank co-operation environment’s server and are used only for the need of a given transaction. Your personal data is safely stored on the server hosting our website.
• Personal data processing in order to send a newsletter: Since you have given us your explicit consent and according to the personal data you have given us, we create your user profiles according to your personal interests and we will send you newsletters that will provide information about products, promotions etc. The legal basis for this treatment is Article 6 par. 1 (a) of the GDPR. At any time you can stop receiving updates from us either by using the relevant delete link at the end of the newsletter or by sending an email to info@transfersrhodesairport.gr.

How long do we keep your personal information?

We will retain your personal information for as long as you continue to interact with us (you maintain an Account, are registered to receive commercial communication from us, make a purchase from our online store, contact our customer service points, take part in a competition etc.) and is necessary for the fulfillment of the purposes we have collected and process it, as detailed above, or for the length of time that responsibility could arise from the processing, in accordance with the applicable law, or if these objectives cease to exist, is not required to keep them under a law e.g. for tax purposes. We also maintain them until you ask for their deletion, or what we maintain and process as part of your consent, until you take it back, or until you oppose their processing by us on which we base our legitimate interest.

To determine the retention time of your personal data, we take into account the nature of your data, its quantity, the purpose of its process, its security, etc. You have the right to ask us to delete your data. To exercise your right, please visit the relevant section in this Policy.

TRANSMISSION OF YOUR PERSONAL DATA TO THIRD COUNTRIES

The Company generally maintains your personal data within the European Economic Area. In case data is to be transmitted to third countries outside the European Economic Area for which no European Commission decision is available or International Organizations, all the appropriate safeguards, as provided for in the applicable data protection legislation on the transfers of personal data to third countries, and the relevant information will be posted on the company’s website at https://transfersrhodesairport.gr/

What are your rights with respect to your personal data?

Credit card security

All the actions you make within https://transfersrhodesairport.gr/ concerning the registration and sending of your personal information (including your credit card information) are made in the perfectly secure environment of the partner bank or the electronic payment platform Paypal). In this case, the card data is not stored anywhere but used during its check and debit. So the transactions you make with https://transfersrhodesairport.gr/ credit cards are absolutely safe.

What are the Company’s obligations when processing your personal data?

The current reference area for processing your personal data may be renewed and enriched in order to monitor legislative developments as well as the experience we will gain from the implementation of the GDPR. For this reason, since you are interested in this subject, you are invited to check this area frequently. Any changes to this Policy will be posted here immediately.

Contact

If you have any questions regarding this Policy, please contact us at info@transfersrhodesairport.gr.